![[Image of CDM logo]](/assets/img/cbm/promo-rtal-top.jpg "CDM - Construction and Design Management Regulations")
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![[Image of RTAL logo]](/assets/img/cbm/promo-rtal-bottom.jpg "Richard Turner & Associates Limited")
Our Aims
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To reduce the pressure on the principal contractor, by assuming responsibility for the collation of all operating and maintenance information
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To ensure that manuals are always available at practical completion (or before)
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To promote environmental solutions for construction documentation
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To provide cost effective solutions for construction documentation
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To provide added value services to clients backed up with an extensive in house knowledge of CDM, design and the construction process
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To provide a consistent and unique template for Building Manuals and user friendly layout for quick access to information
We deliver on our promises......
According to our clients clickbm has had a significant and measurable impact on improving the handover experience.
The evidence….
- 15% Increase in handover satisfaction
- 30% Increase in overall satisfaction with principal contractor
- 40% Increase in customer referrals
- 18% Increase in repeat business with same client
'With clickbm, I have real confidence that our O&M manuals will be complete by PC and I know they will be right.'
The manuals have arrived and they are very impressive. The client has viewed them and was very impressed as well!
'Richard Turner & Associates provided an outstanding service in the production of the O&M manuals for a £25m FE college in Leicester. Not only were they competitive but also provided continued updates throughout the process which supported the project being able to be handed over three weeks ahead of schedule with the O&M's 100% complete and signed off by the CDM Coordinator. Towards the end of the project a significant portion of FF&E was integrated into the main contract works and RTAL seamlessly included the relevant O&M information within the manuals. I would not hesitate in using their services on my next scheme.'
'The service we have received from RTA has been excellent, getting them involved early in the process has proved a real benefit to us and our Clients. The handover documents are always tailored to suit each Client's individual needs. RTAL act in an engaging and very professional manner leading to our ultimate goal of handing over completd O&M manuals and health and safety files at Practical Completion. I would always recommend RTA to any other business'.
It has been absolutely the most easy care project in terms of the O&Ms that I have ever had. It has proved to be exceptionally cost efficient as we have had absolutely no need to chase sub-contractors, worry about compiling everything in the correct format, ensure that the manuals are burnt onto disks, etc., etc., all of which usually occurs at the worst possible time of a contract, when we are trying to close out and hand over the job'.